Yamaha Marine Group announced today that Jami Miller of Pine Knot Concessions in Big Bear Lake, Calif. is the first woman in the history of Yamaha training to achieve Yamaha Outboard Master Technician status. Ms. Miller was one of only two in her class to pass the Master Technician qualification test. She finished in the upper half of the 114 Master Technicians nationwide.
"Those who achieve Yamaha Master Technician status are truly considered industry experts in specific areas of Yamaha outboard motor technology," said Bob Popiel, assistant division manager, Marine Service. "Jami joins a very elite list of the nation's best technicians. Her commitment to excellent customer service and her drive to succeed are truly commendable."
Jami Miller has been a technician with Pine Knot Concessions since 1985 and started her career as a technician in 1979. She began her Master Technician training five years ago.
"Achieving Master Technician has been a goal of mine for a while and I'm still floating over this accomplishment. I'm very proud to be the first woman Master Technician," said Miller. "The structure of the Yamaha training program really worked for me and I felt like I got a lot out of the classes because of the way the modules are set up. They start with a basic overview and then break it down into specifics, which is a great way to really learn the product."
To achieve Yamaha Outboard Master Technician status, technicians are required to complete six different training modules and pass the Master Technician Certification test. The modules include: Outboard Systems, Fuel Systems, Four-Stroke Systems, Drive Train Systems, Electrical Systems and Advanced Four-Stroke and Certification. All Master Technicians must also complete Yamaha Marine University's Five Star Certification Program, an instructional DVD course followed by a series of tests.